2dapp Privacy Policy

This policy clearly explains how 2dapp collects and protects your personal data.

Last Updated: 29 October 2026

Policy Table of Contents

1. Introduction

2dapp is a digital entertainment platform for players in Myanmar. This Privacy Policy ("Policy") explains how 2dapp handles the personal data of players who access the website at https://2dapp.bio ("Platform").

By using this platform, you are considered to have agreed to the terms of this policy. We encourage you to read this policy before continuing to use the platform. If you do not agree, please stop using the platform.

Note: This policy applies only to data collected through platform access and account registration. We are not responsible for the policies of external websites or services.

2. Data We Collect

When players use the platform, we collect data in the following categories —

1

Data You Provide Directly

These are the details you personally provide when creating your account.

  • Name and contact details (phone number or email address)
  • Date of birth (to verify age and confirm you meet the 21+ requirement)
  • Payment data — KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer account IDs are collected only for deposits and withdrawals
  • Personal preferences you choose (such as Myanmar language as your preferred communication option)
2

Automatically collected data

When you access the platform, we automatically record certain technical data.

  • IP address and network connection data
  • Browser type, screen resolution, and device/OS information
  • Login date and time (Myanmar Standard Time — UTC+6:30)
  • Click patterns and play history within the platform
  • Data obtained from cookies (see Section 5 for details)
3

Data from third-party sources

We may receive data from outside sources in the following cases—

  • Payment confirmations from payment service providers — KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer
  • Unusual activity alerts from fraud prevention services

3. How Your Information Is Used

The data we collect is used only for the following purposes—

  • Creating accounts, verifying identity, and delivering services to players
  • Processing deposits and withdrawals (minimum deposit 20,000 Ks, minimum withdrawal 30,000 Ks)
  • Maintaining platform security and preventing fraud
  • Carrying out the legally required 21+ age verification process
  • Communicating with players 24/7 via Myanmar-language Live Chat and email
  • Analysing play patterns to support responsible gambling measures
  • Running analytics to improve the platform
  • Meeting legal, regulatory, and compliance obligations
Our commitment: We will not use your personal information for any purpose beyond those stated in this policy without your prior consent.

4. Information Sharing

2dapp keeps player personal information as private as possible and does not share it with third parties unless required in the following cases—

1

Payment partners

KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services require your payment data to complete financial transactions. That data is protected under their own policies.

2

Technology service providers

We share limited data with third-party providers — such as cloud services, server companies, and data analytics tools — that support platform operations. They are bound by formal agreements to handle data only according to our instructions.

3

Legal requests

If a judicial authority or other body makes a lawful legal request, we are required to provide data in compliance with the law. Where possible, we will notify the player if this occurs.

4

Company changes

In the event of a company merger or acquisition, player data may be involved, and we will ensure the commitments in this policy are upheld.

5. Cookies and Tracking

Cookies are small data files stored in your browser. The 2dapp platform uses cookies for the following purposes—

  • Essential cookies: To maintain your login session and process payments — without these cookies the platform will not function properly
  • Functional cookies: To save your language preference and verification process records
  • Analytics Cookies: To collect usage data for improving platform performance
You can disable cookies in your browser settings. However, please note that disabling certain required cookies may cause some platform features to not work properly.

6. Security Measures

2dapp takes player data security seriously. The technical measures in place include—

  • SSL (Secure Socket Layer) encryption — protects all data transfers
  • Data is encrypted before storage — preventing interception
  • Data access is restricted to staff and service providers who need it
  • Regular security audits and threat protection measures are carried out
  • Data handling agreements are signed and verified with third-party partners
Please note: No platform can guarantee 100% security of data transfers over the internet, so players are also asked to take care of their own password security.

7. Data Retention Period

We retain data only for as long as necessary to provide our services and to meet legal obligations—

  • Active account data: Retained for as long as the account remains open
  • Financial transaction records: Transaction history is kept for a reasonable period after the transaction is completed, as required by law
  • Closed account data: Some data may be retained after account closure for as long as legally required for protection purposes
  • Suspicious activity logs: Retained until the relevant platform security investigation is complete

8. Your Rights

As a player on the 2dapp platform, you have the following rights—

Right to Access

You can request to see what data 2dapp holds about you.

Right to Correction

You can request that inaccurate or incomplete data be corrected.

Right to Deletion

You can request that your data be deleted, where there is no legal restriction preventing this.

Right to Object

You can request to object to certain data processing activities.

To exercise any of these rights, contact 2dapp via 24/7 Live Chat or at [email protected]. Requests will be handled within a reasonable timeframe.

9. Minors

The 2dapp platform is for players aged 21+ only. No person under 21 is permitted to use the platform.

  • An age verification process is carried out when opening a player account
  • If a player is found to be under 21, their account will be immediately closed and their data deleted
  • Parents or guardians — if you become aware that a minor has accessed the platform, contact us immediately at [email protected]

10. Policy Changes

2dapp regularly reviews this Privacy Policy and makes updates as needed. If the policy content changes, players will be notified through the following methods—

  • Displaying a notice at platform login
  • Sending a notification to your registered email (for significant changes)
  • Updating the "Last revised date" on this policy page

Continued use of the platform after a policy change will be taken as acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact the 2dapp customer service team through the following channels—

Live Chat

Get instant responses in Myanmar language, 24/7

Privacy Policy FAQ

Payment information such as KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers is SSL-encrypted and verified. It is shared with payment partners only to complete transactions and is never used for advertising or any other purpose.

Gaming history is accessible only to staff who need it — customer service, security, and finance teams. It will not be shared with any external third parties. Records may be reviewed to support responsible gaming measures.

Yes. You can request deletion of your data unless there are legal restrictions. However, some data such as financial transaction records may need to be retained as required by law. Contact [email protected] to submit a deletion request.

You can continue using the platform if you disable analytics cookies. However, disabling essential cookies such as login session cookies may cause core functions like logging in and making payments to stop working, so we recommend keeping essential cookies enabled.

Recording IP addresses is essential for platform security. IP data is checked to prevent unusual access, detect fraud, and protect player accounts. This data is not used for advertising purposes.

For significant policy changes, a notice will be displayed on the platform and a notification will be sent to your registered email. The "Last Updated" date on this policy page will also be updated, so please check it regularly.

The cloud servers supporting the platform may be located outside Myanmar. In such cases, all data transfers are SSL-encrypted and data providers are required to meet the protection standards set out in this policy.